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2009
Wiggins, A., J. Howison, and K. Crowston, "Heartbeat: Measuring Active User Base and Potential User Interest in FLOSS Projects", Fifth International Conference on Open Source Software, vol. 299/2009, Skövde, Sweden, Springer Boston, pp. 94-104, 06/2009. Abstract
2008
Wiggins, A., J. Howison, and K. Crowston, "Social dynamics of FLOSS team communication across channels", Fourth International Conference on Open Source Software, vol. 275/2008, Milant, Italy, Springer Boston, pp. 131-142, 07/2008. Abstract