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A. Wiggins, Howison, J., and Crowston, K., “Social dynamics of FLOSS team communication across channels”, Fourth International Conference on Open Source Software, vol. 275/2008. Springer Boston, Milant, Italy, pp. 131-142, 2008.
A. Wiggins, Howison, J., and Crowston, K., “Heartbeat: Measuring Active User Base and Potential User Interest in FLOSS Projects”, Fifth International Conference on Open Source Software, vol. 299/2009. Springer Boston, Skövde, Sweden, pp. 94-104, 2009.